Privacy Policy

Welcome to our privacy policy, the protection of your personal data is a crucial issue for GeoRide and we strive to keep it under lock and key. Some data is transmitted to third-party services to offer better quality of service, no data is sold.

WHO ARE WE ?

Our website address is: https://georide.fr.
GeoRide offers a new, different and innovative approach to locating and protecting your motorcycle. More information on the site's Legal notices page.


PREAMBLE

This Privacy Policy is addressed to you, (hereinafter “you” or “Users”), user of the website https://georide.com or https://georide.fr (hereinafter “the Site” ) and the GeoRide application (hereinafter “the Application”).

Its purpose is to inform you about the way in which your personal information may be collected and processed by the company KIBLE (hereinafter referred to as “GeoRide”).

Respect for your privacy and your personal data is one of our priorities, which is why we are committed to processing your data in strict compliance with the Data Protection Act of January 6, 1978, as amended by law. No. 2018-493 of June 20, 2018 (hereinafter the “Data Protection Act”) and the General Data Protection Regulation of the Council of Europe of April 27, 2016 (hereinafter the “GDPR”).

In any case, GeoRide undertakes to respect the following two essential principles:

  • You remain in control of your personal data;
  • Your data is processed transparently, confidentially and securely.

IDENTITY & CONTACT DETAILS OF THE CONTROLLER

The person responsible for data processing carried out via the Site and the Application is the company KIBLE.

Legal reminder : The data controller is, within the meaning of the Data Protection Act, the person who determines the means and purposes of the processing. When two or more controllers jointly determine the purposes and means of processing, they are joint controllers (or co-controllers). The subcontractor is a person processing personal data on behalf of the controller, he acts under the authority of the controller and on the instructions of the latter.

The KIBLE company is an SAS whose head office is located at 150 rue Nicolas Louis Vauquelin - 31100 Toulouse, registered in the Lille Trade and Companies Register under number 824 387 633.
For any questions relating to the management and use of your personal data, you can contact us:

  • Either by email, at dpo@georide.com
  • Either by mail, to GeoRide, customer service, 150 rue Nicolas Louis Vauquelin - 31100 Toulouse.

CONTACT DETAILS OF THE DATA PROTECTION OFFICER

GeoRide has appointed a Data Protection Officer (hereinafter “DPO”) responsible for responding to all your requests, including the exercise of rights, relating to your personal data.

You can contact him:

  • Or by email to the following address: dpo@georide.com
  • Either by mail: DPO GeoRide, 150 rue Nicolas Louis Vauquelin - 31100 Toulouse

The Data Protection Officer's mission is to inform, advise and monitor GeoRide's compliance with the rules relating to the protection of personal data in carrying out the processing operations carried out.

In accordance with data protection regulations, the DPO acts as the point of contact:

– Towards the persons concerned for all subjects relating to data processing carried out by GeoRide (information on legitimate interest, etc.) or the exercise of your rights.

– Vis-à-vis the CNIL as part of its cooperation mission. The DPO may also contact this authority to request an opinion or prior consultation on all matters concerning the protection of personal data.

– With respect to other DPOs appointed by participating subcontracting organizations or data controllers.

COLLECTION & ORIGIN OF DATA

As part of the operation of its Site and Application, GeoRide collects and processes personal data relating to its Users. This data comes directly from Users.

GeoRide informs you of the purposes for which your data is collected via online data collection forms, emails sent to you or even via our Cookie Management Charter.

CONSENT

The GeoRide GPS box is the flagship product of our brand. We offer a large number of features (journey recording, fall detector, alarm, journey tracking via our community) and the collection of location data is essential for the operation of the Mobile Application which is associated with the product.

Before any collection of location data, GeoRide undertakes to obtain your express consent via the Application. You can of course withdraw your consent at any time via the GeoRide Application.

In this case, your location data will no longer be collected by GeoRide.

Article L.34-IV of the Postal and Electronic Communications Code (CPCE) establishes the principle of prior consent of the person concerned to the use of any geolocation service:

“Without prejudice to the provisions of III and IV and subject to the requirements of legal investigations, the data enabling the location of the user's terminal equipment may neither be used during the communication for purposes other than its routing, nor be retained and processed after completion of the communication only with the consent of the subscriber, duly informed of the categories of data in question, the duration of the processing, its purposes and the fact that these data will or not be transmitted to suppliers third-party services. The subscriber can withdraw his consent at any time and free of charge, apart from the costs linked to the transmission of the withdrawal. The user can suspend the consent given, by a simple and free means, apart from the costs linked to the transmission of this suspension. Any call intended for an emergency service constitutes the user's consent until the completion of the emergency operation it triggers and only to enable it to be carried out. »

PURPOSES AND LEGAL BASIS OF PROCESSING

When the legal basis used for the processing operations carried out by GeoRide is based on the pursuit of a legitimate interest, the User has the possibility, upon simple request, of obtaining information relating to the balancing of interests.

Your various data is collected by GeoRide for the following purposes:

Purposes of processing Legal basis
Managing our commercial relationships (contract management, opening a GeoRide account) The execution of the contract concluded between GeoRide and the Users of the Solution.
Use of the services offered by GeoRide via its Application (journey recording, Alarm, Fall Detector, Community). Your consent to the collection of your location data, necessary for the proper functioning of the Application's functionalities.
The development of statistics GeoRide's legitimate interest in improving its services.
Managing your requests for information GeoRide's legitimate interest in responding to your request for information, sending documentation or contact. 
Management of accounting operations Our legal obligation arising from articles L102 B et seq. of the Book of Tax Procedures.
Business development Your consent
The proper functioning of the Site and the permanent improvement of the Services and functionalities offered GeoRide's legitimate interest in ensuring Users have the best experience on the Site, and the best quality of the services offered.
Managing your requests to exercise “Informatics and freedoms” rights GeoRide's legal obligation provided for by the GDPR (Article 15 et seq.) and the Data Protection Act (Articles 48 et seq.).
Claims management and legal operations GeoRide's legitimate interest in protecting its legal interests.


PROCESSED DATA

The mandatory or optional nature of the personal data requested and the possible consequences of a failure to respond to you are specified when they are collected.

Purposes of processing Data collected
Managing our commercial relationships
  • Data relating to your identity
The provision of the services offered by GeoRide via its Solution (journey recording, Alarm, Fall Detector, Community).
  • Data necessary to open a GeoRide account (email address, last name, first name, telephone number)
  • Location data (latitude, longitude, speed) and data captured by the case (vibration detected, fall detected, power disconnection detected).
Response to your inquiries
  • Your email address
Management of accounting operations
  • Data relating to your identity: name, first name, contact details (email address and telephone number);
  • Data relating to payment: bank domiciliation, information on the nature of the transactions carried out.
Business development
  • Your email address
The proper functioning of the Site and the permanent improvement of the Services and functionalities offered
  • Connection logs
Managing your requests to exercise “Informatics and freedoms” rights
  • Data relating to your identity: title, surname, first names, address, telephone number, email addresses, customer code, date of birth. A copy of an identity document or equivalent may be kept for the purposes of proof of the exercise of a right of access, rectification or opposition or to meet a legal obligation. As such, we are required to verify your age when placing an order and to do so we must collect a copy of your identity document.
  • Data relating to your request to exercise rights
Claims management and legal operations
  • Data relating to your identity: title, surname, first names, address, telephone number, email addresses, customer code, date of birth.
  • Data relating to your complaint (email exchanges)


DATA RECIPIENTS

Within the limits of their respective responsibilities and for the purposes mentioned in article 5, the main people who will be likely to have access to your data are the following:

  • Authorized GeoRide personnel;
  • The authorized personnel of the subcontractors that GeoRide may use as part of its services (telephone operator Twilio; OneSignal);
  • Financial organizations (Banque Populaire) and control bodies;
  • If applicable, the courts concerned, mediators, accountants, auditors, lawyers, bailiffs, collection companies, police or gendarmerie authorities in the event of theft or judicial requisition as well as emergency services.

Your personal data is not communicated, exchanged, sold or rented without your express prior consent in accordance with applicable legal and regulatory provisions.

DATA RETENTION DURATION

Your data is kept only as long as necessary for the purposes pursued as described in article 5.

They may be kept for a longer period, in particular for evidentiary purposes, in compliance with the requirements of the GDPR and the applicable legal provisions, it being specified that you can object to the processing of your personal data at any time.

DATA LEGAL DURATION BASIS
For the management of our commercial relations

The data used as part of the management of the commercial relationship with our Clients is kept for the entire period necessary for the execution of the contract, and for 3 years from the end of the commercial relationship for commercial prospecting purposes.

This data is then archived for a period of 5 years for evidentiary purposes .

 Article 2224 of the civil code
Location data

– For the fight against theft: the data is kept for the duration of the investigation of the case by the competent judicial authorities

– For the fall detector: the location data is only reported once the call is triggered and is deleted at the end of the phone call.

– For recording journeys: the data is kept locally for a period defined by the User. In any case, location data cannot be kept for a period of more than 3 years.

 CNIL doctrine
Connection logs 6 months CNIL doctrine
Responses to inquiries about GeoRide services 3 years from your last contact Deliberation n°2016-264 of July 21, 2016
Sending commercial prospecting 3 years from your last contact Deliberation n°2016-264 of July 21, 2016
Cookies and other tracers 13 months Deliberation No. 2019-093 of July 4, 2019
Data relating to the management and your requests to exercise “Informatics and freedoms” rights 6 years from request Article 8 of the Code of Criminal Procedure

YOUR RIGHTS

In accordance with the Data Protection Act and the GDPR, you have the following rights :

  • right of access ( article 15 GDPR ), rectification ( article 16 GDPR ), updating, completeness of your data ( find out more )
  • right to block or erase your personal data ( article 17 GDPR ), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or conservation is prohibited ( find out more more )
  • right to withdraw your consent at any time ( article 13-2c GDPR )
  • right to limit the processing of your data ( article 18 GDPR )
  • right to object to the processing of your data ( article 21 GDPR ) ( learn more )
  • right to portability of the data that you have provided to us, when your data is subject to automated processing based on your consent or on a contract ( article 20 GDPR )
  • right to define the fate of your data after your death and to choose whether we communicate (or not) your data to a third party that you have previously designated ( learn more ).

In the event of death and in the absence of instructions from you, we undertake to destroy your data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.

Finally, you can also lodge a complaint with the supervisory authorities and in particular the CNIL ( https://www.cnil.fr/fr/plaintes ).

You can exercise your rights by sending an email to dpo@georide.com or by post to DPO GeoRide, 150 rue Nicolas Louis Vauquelin - 31100 Toulouse.

TRANSFER OUTSIDE THE EUROPEAN UNION

GeoRide transfers your personal data to its subcontractor located in the United States as part of the management of calls triggered via the GeoRide box, push notifications and hosting services.

GeoRide ensures that the confidentiality and security of your data is respected by putting in place appropriate guarantees, in particular under Article 46, paragraph 2 of the GDPR.

For more information on the guarantees put in place in the event of transfer of your data outside the European Union, you can contact us at dpo@georide.com or by mail at DPO GeoRide, 150 rue Nicolas Louis Vauquelin - 31100 Toulouse.

DATA SECURITY

GeoRide and its possible subcontractors undertake to implement all technical and organizational measures to ensure the security of the processing of personal data and the confidentiality of your data, in application of the Data Protection Act and the GDPR.

As such, GeoRide takes the necessary precautions, taking into account the nature of your data and the risks presented by our processing, to preserve the security of the data and, in particular, to prevent them from being distorted, damaged, or from third parties not authorized to have access to it (physical protection of premises, authentication process for our customers with personal and secure access via confidential identifiers and passwords, logging of connections, encryption of certain data, pentest, etc.).