Un motard au téléphone après le vol de sa moto

Motorcycle Stolen: How to React in 6 Steps to Get It Back

Protect my motorcycle with GeoRide
Par Thomas9 min

Has your motorcycle just been stolen? Here is the order to work through: call 112 while the bike is still moving, trigger your GPS tracker's assistance service if you have one, file a police report within 24 hours, then declare the theft to your insurer within 48 hours. And whatever you do, never go after it yourself: bikes come back through the police, never through a face to face with thieves.

Key takeaways

  • Call 112, the European emergency number, straight away, while the motorcycle is still moving: a crime caught in progress is what gets a unit sent out.
  • The one sentence that changes everything on the phone: "My motorcycle is being stolen right now, I have an active tracker, and I can see it moving in real time."
  • Police report within 24 hours, insurer notified within 48 hours (2 working days).
  • Never try to get your motorcycle back yourself: Theft Assistance, available in mainland France, coordinates everything with the police.

What should you do in the first minutes after your motorcycle is stolen?

In the first few minutes, three reflexes: confirm the theft, call 112, and start tracking if your motorcycle has a GPS tracker fitted. It all moves fast, but keep your head: a minute spent well is worth more than a rushed reaction.

Start by ruling out a false alarm. Bikes do get moved by the pound, by someone in the family or by a building caretaker. One call to the local police or the building manager settles it in two minutes. Once the doubt is gone, look around without touching anything: a severed lock on the ground, forced marks on a garage door, broken plastic. Those clues matter to the investigation, and investigators would rather find them untouched.

One detail that catches people out: still having every set of keys does not mean the bike wasn't stolen. According to Mutuelle des Motards, a French motorcycle insurer, 90 to 95% of thefts of motorcycles and scooters are lift-away thefts: the bike is never started, it gets picked up and loaded into a van, in 2 minutes 30 on average. That is also why nobody hears a thing.

If your motorcycle has a tracker, open the app right away: where it is now, how it has moved, the exact time it left. That data is the backbone of everything that follows, from the 112 call to the insurance file. And if you catch the theft as it happens, stay well back: your safety comes before the bike, no exceptions.

24.3%

That is France's national recovery rate for stolen motorcycles and scooters (2025 Argos Barometer): without a tracker, 3 bikes out of 4 are gone for good. The rest of this guide exists to put you on the right side of that number.

What exact words should you say to the police so they act?

On the call, say this: "My motorcycle is being stolen right now, I have an active tracker, and I can see it moving in real time." Worded that way, your call is logged as a crime in progress, and a crime in progress completely changes what officers are allowed to do.

Why does that matter so much? Because searches are tightly framed by law, and the rules differ from one country to the next. In France, outside a crime in progress, officers cannot force the door of a private property between 9pm and 6am (French code of criminal procedure). So if your GPS tracker wakes you at 2am and the bike is already stashed in a garage, it often has to wait until morning. A theft in progress, followed as it happens, opens the door to an immediate response: units already out on the road, anti-crime squads included, can follow your motorcycle's position from a simple web link, with nothing to install.

"My motorcycle is being stolen right now, I have an active tracker, and I can see it moving in real time." Thomas, GeoRide founder

Situation What law enforcement can do Your part
Theft in progress, motorcycle followed in real time Crime in progress: immediate response possible, position followed, arrest Call 112, tell them the tracker is active, share the tracking link
Motorcycle already parked up on private property Investigation and searches tightly framed: no forced entry at night unless the crime is in progress File a police report, hand over the movement history, let the investigation do its work

In the video, Thomas tells the story of a theft in Haute-Savoie, in France: officers followed a GeoRide, with the assistance team backing them up, all the way to a warehouse. They watched the thieves walk in with the motorcycle. The crime was in progress, so forcing the door in the middle of the night was legal. There is another upside on the police side: these operations don't just hand a bike back to its owner, they let investigators work their way up and break up whole rings.

GeoRide device and app showing a motorcycle's position in real time
No tracker, no catching them in the actGeoRide follows your motorcycle in real time and hands its position to the police through a simple web link.
Protect my motorcycle

How do you file a police report within 24 hours?

File your report at a police station within 24 hours, with your ID, the registration document and your insurance policy. The sooner you file, the fresher the trail the investigation starts from: according to data cross-checked by Coyote and law enforcement, after 48 hours the odds of recovery drop by a factor of 10.

To save time, in France you can fill in an online pre-report before you go. At the station, officers are required to register your report. In practice, your insurer will want the report filed by the owner: if the bike is registered to someone else, they will have to do it or give you power of attorney. If your keys, your license or other documents were with the motorcycle, put that in the report.

This is also where your tracker earns its keep. Show the investigators how the bike has moved since the theft: routes, times, stops. That technical record pins the facts down and gives your file weight. If the position is still active, hand them the real-time sharing link, the very same one that can trigger an intervention.

Before you leave, pick up your report receipt and note the case number. That document is essential for the insurance claim, and the number is how you follow the investigation. If you can, also ask for the contact details of the investigator handling the case.

How do you declare the theft to your insurer within 48 hours?

Declare the theft to your insurer within 48 hours, that is 2 working days, with the police report receipt to back it up: that is the deadline written into most policies, and being late can put your payout at risk. As soon as the receipt is in your hand, call them or declare online, then complete the file.

Get these together: the police report receipt, the registration certificate, your insurance policy and an ID document. Add the purchase invoice for the motorcycle if you still have it, plus a list of the accessories and gear stolen with it (top case, luggage, riding gear), with receipts or photos to prove it.

Your GPS tracker history belongs in the file too: it establishes when and where the theft happened, which speeds up processing, especially when there is no physical sign of a break-in, a common situation with lift-away thefts. At the end of the declaration, ask for your claim number: that is what lets you follow the file as it moves along.

One figure from the 2026 GeoRide Motorcycle Theft Report for France is worth knowing: 40.3% of theft incidents are never declared to the insurer, usually because nothing was damaged or out of fear of a higher premium. For an attempt with no damage, that is a fair debate. For an actual theft, don't even open it: declare, on time.

Should you try to get your motorcycle back yourself?

No, never, even with the app showing you the exact spot where your bike is. You have no idea how many people are there, or how they would react. No motorcycle is worth that, and the good news is that you don't have to take the risk: coordinated recovery works.

Here is how it goes with GeoRide: you trigger Theft Assistance from the app. The service runs 24/7 in mainland France, included with our smart motorcycle anti-theft system, and a case handler calls you back in under 5 minutes. They take down the facts, get your go-ahead to pass the location to law enforcement, then coordinate with them all the way through. Your part stops there, exactly as it should.

Keep in mind, too, that a lot of this is decided before the theft: thieves sizing up a bike leave traces, and certain signs tell you a motorcycle is being targeted. The 2026 GeoRide Theft Report puts a number on it: in 51.7% of attempts the alert was enough, the motorcycle wasn't even moved. One in two, that is a theft stopped without anyone putting themselves in harm's way.

Where GeoRide fits in

In a theft, GeoRide plays exactly the part described in this guide: the alert that reaches you within the second, the real-time position that makes catching them in the act possible, and Theft Assistance coordinating with the police so you never have to step in.

The GeoRide 3s sends up to 10 positions per second through corners, with accuracy that can go under a meter thanks to Galileo, where a standard GPS tracking device makes do with one point every 5 minutes. The web sharing link gives officers the position as it moves, with no app to install. And if the thieves stash the bike in underground parking, its radar detection lets you locate the motorcycle even underground, and the police can do it directly through the assistance service.

All of it installs in 5 minutes on your bike's battery, with no dealership visit needed. And on the rental plan, if the motorcycle is never found, a new GeoRide is sent to you free of charge to fit on the next one.

FAQ

Do you have to file a police report before contacting your insurer?

Yes: the report receipt is the document your insurer needs to open the theft file. File your report within 24 hours, then declare the theft to your insurer within 48 hours (2 working days) with the receipt, the registration document and your policy.

Can the police act at night if my stolen motorcycle is locked in a garage?

Not unless the crime is in progress: in France the law bars forcing entry into a private property between 9pm and 6am outside a crime in progress, so the search has to wait for morning. That is exactly why you call 112 while the motorcycle is still moving, saying that an active tracker is following it in real time: a crime in progress opens the door to an immediate response.

Does a GPS tracker really change the odds of finding a stolen motorcycle?

Yes, and by a mile: without a tracker, France's national recovery rate for stolen motorcycles and scooters is 24.3% (2025 Argos Barometer). With an instant alert and a real-time position handed to the police, the vast majority of motorcycles that actually get moved are found again, and in one attempt out of two the alert alone is enough to make the theft fail (2026 GeoRide Theft Report).

What happens if my motorcycle turns up after I have been paid out?

Tell your insurer right away: what happens next depends on the policy, some let you take the motorcycle back, some don't, and the terms vary. They are the ones who will tell you where you stand in your case. If the bike is found damaged before you are paid out, wait for the insurer's assessment before any repair and photograph the damage.

Who do you call first: the police or your tracker's assistance service?

Both, in this order: the police first if the theft is in progress, then Theft Assistance right after. At GeoRide it runs 24/7 in mainland France, calls you back in under 5 minutes and passes the location to law enforcement itself, with your agreement.

The right reflex gets built before the theftInstant alert, real-time position and 24/7 Theft Assistance included in mainland France.
Learn more about GeoRide
Thomas, fondateur de GeoRide
Thomas

Motard au quotidien, il a créé GeoRide après le vol de sa propre moto. Chaque jour, il décortique la sécurité et la vie à moto en vidéo. LinkedIn · YouTube